top of page

Terms and Conditions

Last Updated: 1 August 2021


  1. This website ("the Website") is operated by Mulungushi Central Health College Limited, Registration Number 120210018239 (ZAMBIA) and whose registered address is c/o Mukuni house 3rd Floor Independence way P.O BOX 81315 Kabwe ("MCHC ").

Contact Details: Tell: +260 215224170/0960696968

  1. Please read these Terms & Conditions carefully before using the Website or enrolling to any course through an online application or office. By accessing any part of the Website, or enrolling to any course or making any payment to our school account number you shall be deemed to have accepted these Terms & Conditions in full, regardless of whether or not you choose to register as a member on the Website or student at the institution any action taken by you at this school or website will imply you have agreed to this Memorandum Of Understanding.  If you do not accept these Terms & Conditions, you must not proceed with the application or  Website immediately.

  2. MCHC may revise these Terms & Conditions at any time by posting an update on the Website and sticking poster of disclaimer at the school premises. Your continued use of the Website after any such change constitutes your acceptance of the new Terms & Conditions and they shall be binding on you. You should therefore check the Website from time to time to review the then current Terms & Conditions.

  1. Disclaimer

    1. The institution is dully registered as a limited company with reg no# 120210018239 Serial No# 1178644, (ZRA) TPIN No2736905748 (TAX) Clearance Certificate No 2252040001. (ZICTA) Certificate of registration license No# SET/RDL/1754 and (MOH) SCPC. Mulungushi Central Health College Ltd is an institution registered and declared by statutory order as a higher education institution that provides tertiary education to the level of certificate and diploma.

    2. Disclaimer! Please note, that Mulungushi Central Ndola Campus is a College ''Campus''

    3. Whilst MCHC endeavours to ensure that the education platform and its Website both online and on-sight is normally within available 24 hours a day, it shall not be liable if for any reason the Classes, Lecturer or Website is unavailable at any time or for any period. Access to the these may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for any other reasonable cause and please note that all courses at Mulungushi central health college come at no cost of tuition fees except requirements that one is required to use during his/her study period. Requirements are considered as a minimum contribution to help you achieve your go, e.g contributing towards Library Books, ID, Internet Bundle services, rim of paper, Computer lab maintenance, medical schemes, medical examination and necessary attachments. Please note that making deposits of these requirements to the institution or through the school bank account is a firm confirmation that you agree to this terms and conditions as you kindly take that all requirements are non-refundable.  

    4. You acknowledge that whilst MCHC endeavours to ensure that information on the Website and any related material provided to you by MCHC, whether by email or otherwise (“the MCHC p Materials”)) is accurate and complete, it is provided only for general information, EDUCATION and is not intended to address your particular requirements and does not constitute any form of advice or recommendation by MCHC. You acknowledge that the MCHC Materials should not be relied upon by you in making (or refraining from making) any specific investment or other business or personal decisions and acknowledge that professional advice should be obtained before making any such decision. Finally, you acknowledge that some of the content may be supplied by third parties and the accuracy and completeness of it will not have been checked by MCHC.

    5. MCHC will use reasonable endeavours to ensure that the Website and the MCHC Materials do not contain or promulgate any viruses or other malicious code. However, it is recommended that you should virus check all such materials and regularly check for the presence of viruses and other malicious code.

    6. These terms and conditions are governed by, and shall be interpreted in accordance with, the laws of Zambia and the parties agree to submit to the exclusive MOU jurisdiction of the Zambian supreme Courts.

About our school

Mulungushi Central Town Campus School offers a holistic, values driven and international educational experience to a diverse population. A school with a Christian foundation; our community welcomes students, Lecturers, parents, friends and supporters of all faiths and cultural backgrounds. Our core Lasallian values are central to everything that we do.

All students are on sight and online at all times, our network system is hundred percent online under the online distance flexible learning and student who study at the campus still study on the full time online while interacting with Lecturers. Our students at the campus study online and at home or place of work and buying of school uniform is compulsory.

Mulungushi Central Town Campus has been a leader and pioneer in Onsite Distance Flexible and online learning System Management. With lots of affiliates, associates, authorized introducers and our main campus is in Zambia and around the globe and four regional locations nationwide; Central Province, Ndola Copperbelt, Kitwe and our Head-Quarters has recently moved to Ndola Zambia.

We provide academically excellent, time-efficient, and affordable higher education to a diverse population of postgraduates.

A Non-profit institution, working under government policy the institution is dully registered with reg no# 120210018239 Serial No# 1178644, (ZRA) TPIN No2736905748 (TAX) Clearance Certificate No 2252040001. (ZICTA) Certificate of registration license No# SET/RDL/1754 and (MOH) SCPC.

In Collaboration with Science and Technology Act No. 26 of 1997 the main function or mandate of the council as prescribe in the Act is to promote Science and Technology so as to improve the quality of Life in Zambia. (National Science & Technology Council) (National institute for Scientific Research) The Government institution under the ministry of (MoHE). Established by the Science 26 of 1997 through statutory Instrument (SI) No. 73 of 1998 (NCSR) Act CAP 236 of the Laws of Zambia.


MCHC is in collaboration in Function number (4) to co-operate with other organization and institutions of higher Learning in training Program and other matters relevant to research.


Working and supporting Teveta Zambia 2022 (Ministry Of Higher Education statutory agency) The Zambia Statistics Agency estimates that more than 5.5 million of Zambia’s population is the youth. About 1.4 million of the youth population are unemployed and lack skills for self-employment.


Demand for skills training will continue to go up. The national tevet Policy of 2020, has thus identified tevet as a rocket for improved productivity through industrialization and value addition. For the country to attain Vision 2030, it needs highly skilled and competent citizens especially women, youths and marginalized groups.


Government has embraced development of occupation standards in order to create quality skilled workforce in various economic sectors.); our various Credentials and certificate programs enable students to earn the credentials they need to advance in their careers.

About | Mulungushi Central Town Campus
Mulungushi Central Town Campus is a highly respected, experienced, efficient and Health and Professional institution to train and educate in Zambia in the field of future health education. The College is lead - ably supported by an experienced, caring and helpful staff. This Zambian College is dedicated to ensuring YOUR study success and career advancement.


To provide academically excellent, time-efficient, and cost-effective higher education for a diverse population of working adults for whom those opportunities may have been limited or denied.


Mulungushi Central Town Campus will be the leader in educating and preparing students to succeed professionally in a competitive global economy; to contribute to their communities; and to promote social justice.


At Mulungushi Central Town Campus our interactions with one another and throughout our community, are rooted in our values:

  • Access - provide an academically excellent and accessible education to all

  • Innovation - develop and deliver distinctive and value driven academic programs that are flexible and responsive to local, national and international needs

  • Excellence - set high standards of achievement in a quality educational environment committed to continuous improvement

  • Diversity - nurture an environment that embraces diverse backgrounds, cultures, ideas and perspectives that contribute to a rich learning experience

  • Collaboration - cultivate academic, business and community partnerships that position the College as the leading choice for all learners.

        7. The decision of the school regarding program placement will be communicated to the aspiring student or parents prior to acceptance and is considered final. Decisions with respect to: promotion from one program to another; retention in a particular program; and continued enrolment at Mulungushi Central School will be based on academic, personal, behavioral and social/emotional aspects of a student's school record.

        8. Once an offer is communicated to the aspiring student or Parents, there is no deferment. If the aspiring student or parents decide not to accept the offer but would like to apply for another program in another year, a new application with an application fee must be submitted.

         9. Mulungushi Central School reserves the right to deny admission or disenrol a student if:

          a. the student's best interests and needs cannot be met effectively by the School's program and services

           b. the student's behaviour is deemed to jeopardise the welfare of the school community

            c. significant education/behavioural information is withheld from the School (especially during the application process)

             d. School Fees are not paid in accordance with Mulungushi Central Financial Regulations

e. the student transferring from another school has any outstanding debts in their current school. If there are outstanding payments, we will withhold the offer until these payments have been made.


Entrance Criteria

We are a Christian Lasallian School, in an international setting and our entrance criteria reflect our aim to ensure a balanced intake for our school which acknowledges our ethos and heritage.

We hope to enroll students who are able to fully participate in the life of the school, in accordance with our mission statement. We review all our applications against the criteria below to ensure that we maintain within our student enrolment the best possible balance of students whilst recognizing the principles and values of our mission. There are typically many more eligible applicants than there are places available, therefore we consider a variety of considerations when allocating places. These considerations are:

Academic Ability

We are academically selective, and all students must pass a period of observation assessment online using our website registered student portal. As a student of Mulungushi you must be able to finish the first week’s study and pass your first week's online course on your dashboard during your first preparation, this include knowing how to access and open all the study steps online and interacting and sharing videos and other library material with other students in the groups on the dashboard.



The first week’s program is a full computerized and written assessment and interview with lecturers. Please if you can’t afford a laptop be at liberty to use your Phone. We are not able to admit a wide spectrum of learning needs (including English as a second language) as we have limited resources to support them. If you have received 100% scholarship learning you might need to contact us for more information.


Ability and desire to learn

We will admit students who will be able to make the most of the opportunities that we have on offer. Students must demonstrate good behaviour and be able to participate fully in the online classroom without fail.


English language

We teach in English, all students must be fully fluent in the English language, written and spoken. This is assessed as part of our entrance assessments.



We recognize that it is much easier for families to join our community as a family; we will therefore prioritize sibling applications whilst considering all other entrance criteria. However having a sibling in the school is not a guarantee of a place.


Alumni, returning students and Board recommendations

At Mulungushi Central we acknowledge alumni, returning students and Board recommendations when considering applications.

Residency / Citizenship / Diversity

Students must be resident in Zambia with at least one parent and be in possession of an appropriate immigration pass. Aspiring students must be in possession of a valid residency pass (Dependent Pass, Student Pass or Immigration Exemption Order) issued by the Immigration & Checkpoints Authority, Zambia or Zambia Permanent Residency. A valid residency pass is required for the duration of the student’s attendance at the school. The school strives for a balance of diversity amongst all classes.


Staff places

Full-time Lecturer staff receives prioritized places for their dependents


Exceptional circumstances

If there are any exceptional / extenuating circumstances in the family, parents can let us know and we may be able to take these into account.


Registering an interest, admissions briefings and private tours

Parents may register their interest in a place for their children either by contacting our Admissions Office or by completing an online form on the website. Aspiring students and Parents are welcome to arrange to meet with the Admissions Office for a private tour of the school before applying.


Admissions Availability

Our website reflects the current admissions availability for each program. Some programs are open for applications, others, due to the size of the admissions pool, are closed until further notice. Parents are encouraged to always register an interest with us so that we may inform them when applications reopen.


Applying for a place


Current Programs

If applications are open for a program, Aspiring applicants or parents are invited to make an online application via our website. Applications need to be made with complete documentation and the non-refundable application fee. Applications are subject to these Terms and Conditions of the School.

Applications for all future Programs

Applications for all programs are ongoing on the onset and June July intake 2023 before scheduled admission. During this period parents can apply online via the website. We require full documentation and payment of the current Application Fee.


School review of applications

The school will review all applicants against our criteria and other applications and determine which applications to take forward to the Application Pool. Parents will be informed of any outstanding documentation, or if we are unable to take the application further if the students does not meet our entrance criteria.


Offer of places

Applicants, who meet our entry criteria, have successfully completed the entrance assessments, as indicated above and have been selected for admission, will receive an offer of a place. A contract will be sent to the applicant or family to confirm the offer and the Terms and Conditions of enrolment. The enrolment fee and the invoice for the Terms fees will be invoiced on completion of the contract. When fees have been paid, the enrolment has been confirmed.


Admissions Pool

Applicants who are not selected for entry at this stage may remain in the Admissions Pool until the end of the academic year. If a place does not become available in the program that was applied for, the application submission will be rolled over to the next academic year and program until the end of Term.


Withdrawal Procedure In the event of early withdrawal, notice must be given in writing via the Withdrawal Form to the Admissions Manager or if not returning back to school following year. Any outstanding items that have been borrowed or loaned to the student, will be charged for if they are not returned. Withdrawal of a student is only confirmed when the Admissions Manager confirms receipt of the withdrawal notification in writing.



1. The School, the Student, the Parent.

1.1 Mulungushi Central Town Campus (collectively referred to as “the School”). Situated at plot # 3808 Ulengo road Ndola and are governed by the Board of Governors and President (CEO). However, each school has a different license to operate from the Ministry of Higher Education and Cambridge international college’s Associate status in Britain. For the purposes of Scholarship Admissions, Application Fee, Enrolment Fee, Security Deposit, and Tuition Fees and any other related fees or issues, the schools are treated as separate entities. The academic year starts in January and finishes in December with 3 terms.

1.2 The Principal is defined as the Mulungushi Central Town campus International under Dr Duma and is the person appointed by the Board of Governors to be responsible for the students and includes those to whom any of the duties of the Principal have been delegated.

1.3 The Parents are defined as those who have parental responsibility/guardianship for the student and the Third Party referred to in Section 5.9 of these Terms and Conditions jointly and severally. We expect Parents/Guardians to support the School’s Mission and to uphold and promote its good name; to support the Virtues Project, continue the student’s education at home and to ensure that the student maintains appropriate standards of punctuality, behaviour, diligence, language, discipline and dress code.

2. Admissions to Mulungushi Central Town Campus

2.1 The Admissions Policy can be found on our school website along with further information about how to apply.

2.2 Applications for entry in any given academic year will be accepted no more than 2 years before the commencement of that academic year. The School will communicate the opening date for applications for each academic subject to adjustments year via email, phone call or website.

2.3 Students will be registered as applicants for entry into the School when a fully completed Application Form, all supporting documentation and the Application Fee are submitted to the Admissions Department on or after the opening date.

2.4 The Application Fee as set out in the Fee Schedule must be paid in order to register an application for any given academic year. The fee is non-refundable whether or not the student is admitted to the School in the requested academic year and the date for reporting can change but classes must always commence online.

2.5 Applicant’s information is treated in the strictest confidence. However, information regarding the applicant and application is shared with other departments and members of the School in the interest of the student’s enrolment. When information is shared internally, the School will do so within the confines of the Mulungushi Central’s Code of Conduct for all staff.

The School also shares information with the Ministry of Higher Education and any other authorities as directed.

2.6 When signing the Application Form, the School assumes that the parent signing the form is legally authorized to do so and is doing so with the agreement of the other parent. The School will not cancel a student’s admissions test or enrolment, unless the parent signing the form agrees in writing.

2.7 The Application submission is deemed to be correct, complete and true. If information on the student has been withheld which includes (but not confined to) medical, behavioural, emotional or educational issues, the decision not to proceed with the application, or the withdrawal of an offer of a place will be at the School’s discretion. If the student is enrolled and the School subsequently discovers that there has been a conscious withholding of information, the students’ needs may not be met, especially in the case of learning needs. The School will then be within its rights to renege on the student’s offer of a place and will not be held liable for any consequences relating to the withholding of information.

2.8 Admission to the School will be subject to the availability of a place and the student meeting the entrance criteria and the admission requirements applicable at the time. In all cases concerning the availability of a place, entry criteria and assessments, the decision of the Director of Admissions with regard to admission to the School is final. Applicants accept that entry is subject to, but not limited to entrance criteria and that the student will be required to take part in an admissions observation or an admissions test and interview, in order to ascertain whether the entrance criteria have been met. This may also include further evaluation of the students English language proficiency, learning support needs and/or academic level.

2.9 The applicant is required to formally accept an enrolment offer and make payment of the Enrolment Fees by the date set out in the offer documents. Where an offer has not been accepted by the offer deadline, the offer will be regarded as lapsed and the place may be offered to another applicant.

2.10 Where a student joins part way through the academic year, the Term fees will be prorated based on the term of entry.


2.11 When a student is transferring into, or out of, Mulungushi Central, the parents of the student consent to the School communicating with these schools, or any other school which the student has attended, currently attends, or to which the student is applying. This communication may include the sharing of confidential information about the student which may be pertinent to the admissions process. It may also include details about fee payments

2.12 Should a student’s current School notifies Mulungushi Central that some financial obligation remains outstanding, the School will delay admission of the student until a satisfactory arrangement to settle the account has been worked out.

2.13 By accepting a place at the School, parents acknowledge that reasonable changes may be made from time to time, to these Standard Terms and Conditions, to the size and location of the School and its campus, to its premises and facilities, to the academic and activities curriculum, to the structure and composition of classes and the way the School is run, to the rules and disciplinary framework, to the length of the school terms and the school day and to any other aspect of the School.

2.14 Where an applicant is unsuccessful in gaining admission in the academic year applied for, the applications will rollover to the next academic year.

3. Immigration and Residency Requirements

3.1 To be eligible for admission, students must hold a valid NRC or residency pass (Dependent Pass, Student Pass or Immigration Exemption Order) issued by the Immigration & Checkpoints Authority, Zambia or Zambia Permanent Residency. A valid residency pass is required for the duration of the student’s attendance at the school.

3.2 Zambian citizens:

3.2.1 The School will not be able to admit Zambian citizens who are age appropriate for Primary and secondary One (P1) and above into a full-time course offered by the school, unless it has obtained the Ministry of Higher Education’s approval to do so.

3.2.2 Zambian Citizens holding dual citizenship may not make an application based on their non-Zambian citizenship.

3.2.3 There is no need for foreign students and Zambian Permanent Residents to seek the Ministry of Higher Education’s approval if they had acquired their Zambian Citizenship after being admitted.

Guardianship Policy

3.2.4 As a condition to a student’s admission to and continued enrolment with the School, the School requires that all students not residing with a parent shall have an appointed guardian who is registered with the School by the parent for the whole duration of the student’s enrolment, subject to the terms and conditions in the Guardianship Policy which must be fully complied with by both the parent and the guardian, where applicable.

3.2.5 Parents who wish to register an appointed guardian with the School must personally submit a duly completed and signed GUARDIAN REGISTRATION FORM (which includes a STATUTORY DECLARATION to be duly made by the guardian). The school will only accept submission of the required documents from a parent (i.e. the school will not accept any attempted submission by a purported guardian).

Any person to be registered with the school as a guardian must:

a. be at least 30 years of age (exceptions may be made but only in special circumstances);

b. be a Zambian Citizen or Zambia Permanent Resident;

c. reside in Zambia;

d. not have any more than 5 students under his/her guardianship at any point in time.

e. have made a Statutory Declaration in the form provided below; and

f. have undertaken a Background Screening check within a recent time period.

Finance - Fees and Extra

4. The methods of payment can be found on our school website.

4.1 The Application Fee is payable per applicant, is non-refundable and is payable when the application is submitted. As applications are ‘rolled over’ to another academic year and program Applications will not be processed without this fee.

4.2 The Enrolment Fee is payable upon acceptance of a place and is non-refundable.

4.3 Fees are paid termly. There are three terms in the academic year and all fees are payable before the start of the new term and once paid, fees are not refundable in whole or in part. Parents undertake to pay the fees by the due date as set out in the fee schedule and acknowledge that these fees are payable regardless of the respective length of each term and where students are not attending formal classes, shall be compiled to full time online classes till formal classes resume. The termly fees include:

4.3.1 The Tuition Fee is payable per student per year and is billed termly.

4.3.2 The Development Fee is payable per student per year and is for the upkeep and maintenance of the school grounds.

4.3.3 Printing, stationery and educational material fees.

4.4 Student Accident Insurance Fee. This insurance will be provided by an insurance company authorized by the school and will provide coverage for medical expenses incurred due to sustained bodily injuries of the student caused solely and directly by accidents, both within and outside the school.

4.5 All Fees are subject to change. The Board of Mulungushi Central will confirm the fees for the new academic in the third quarter prior to the commencement of the new academic year. Parents acknowledge that fee levels will be reviewed each year and there will be increases from time to time which the parents or student undertake to pay.

4.6 Non-payment of fees. A student will be deemed withdrawn from the School without notice if fees for the following term remain unpaid either by the due date stipulated on the invoice or by the commencement of the new term. The School reserves the right to exclude any student for whom any part of the Term Fees are unpaid.

4.7 Fee payment. Fees are the joint and several responsibilities of each person who has signed the Admissions Application, or who has parental responsibility for the student. The School reserves the right to withhold any information or property while fees are unpaid.

4.8 Refund of Fees. Within the 7 working days ‘cooling off’ period upon signing of the Contract, 70% of Tuition fees will be refunded less any applicable bank and administration charges. If the student has not started School, or a withdrawal is received after 7 days of signing of the Student Contract, no refund of fees will be given. Please refer to Schedule D – Refund of Fees within the Student Contract.

5. Behaviour for Learning and Duty of Care

5.1 It is a condition of remaining at the School that all students follow the School rules and customs as amended from time to time. In particular, all parents are to ensure that all students attend the School punctually and regularly throughout each term. All students are also required to follow all School rules on appearance, dress and behaviour, as shall be issued by the School from time to time.

5.2 Parents agree to ensure that the student will not attend school if the student shows symptoms of an infectious disease.

5.3 The parents authorize the School to take and/or authorize all decisions that safeguard and promote the student’s welfare. The School is committed to safeguarding and protecting students from harm.

5.4 Students are expected to participate in all aspects of School life. This means all students of Mulungushi Central are part of the online distant flexible learning throughout the study period.

5.5 The School has the authority to impose exclusion/suspension sanctions including (but not confined to) non-payment of fees and School discipline issues. The School is not responsible for a student who is absent from the School or in breach of School discipline or present on site unsupervised outside of School online dashboard Monday to Friday during term time) for reasons other than School related activities.

5.6 Parents must declare all significant medical, behavioural, psychological and emotional problems which might affect the student’s health and/or ability to learn. Parents must inform the school in writing if the student develops any known medical, health problem or allergy or will be unable to take part in activities or expeditions or has been in contact with infectious diseases.

6. Removal or Suspension of a student.

6.1 The School may at their absolute discretion suspend or expel a student from the school if it is considered that the student’s attendance, progress or behaviour is unsatisfactory in any way and in the opinion of the School the removal of the student is in the School’s best interests or those of the student or other students at the school both online and on sight. This may include but is not limited to:

6.1.1 Where the student’s attendance, academic progress or behaviour is unsatisfactory in any way;

6.1.2 Where the behaviour of the student’s parent or parents is unreasonable and in the opinion of the School adversely affects, or is likely to adversely affect, the student or other students’ progress at the School.

6.1.3. Where, in the opinion of the Principal, the removal of the student is in the School’s best interests or those of the student or other students at the School; OR

6.1.4. Where there has been a breach or failure by a student and/or his/her parent(s) to comply with any obligation or requirement under this Student Contract.

6.2 In the event of an expulsion parents may, within 14 days of notice of the expulsion being sent to the parents, appeal in writing to the Chair of the School Board of Governors requesting a review of the decision to suspend or expel.

7. Academic Criteria

7.1 Transition through to the next education phase will require a student to:

7.1.1 Make sustained academic progress completing all assessments to the stipulated level.

7.1.2 Participate in the Field Trips and the Expedition Program as required both online and on sight students.

7.1.3 Achieve a minimum 85% attendance rate (attendance below 85% need to be certified by a relevant authority and the school needs to be satisfied that the student and parent/legal guardians are working in partnership to improve attendance on the dashboard).

7.1.4 Behaviour or social/emotional needs of the student does not place them or other members of the community at significant risk of harm.

7.1.5 Ensure all School fees and administration are fulfilled on time as required.

8. General Conditions

8.1 Confidentiality – The school, its officers and staff may obtain, hold, use and communicate confidential information which is material to the safety and welfare of the student and others. The parents’ consent to the school communicating and sharing any and all information, including confidential information, which may be relevant for the admissions process, with any other school which the student has attended, currently attends or which a student is applying to attend about any matter concerning the student or about payment of fees. This confidentiality obligation shall not apply to any information which becomes generally known to the public, or if asked to disclose it by any applicable legal requirement.

8.2 Complaints Procedure. Disputes between the school and family must follow the usual complaints procedure found on the website. If the Student and Mulungushi Central Ltd cannot settle a dispute using the way arranged by Mulungushi Central ltd, the Student and Mulungushi Central Ltd may refer the dispute to the Mediation-Arbitration Scheme, failure to which the school shall have no further choice but to involve its Lawyers the K. TEMBO & CO ADVOCATES Legal Practitioners.

8.3 Confidentiality – The school, its officers and staff may obtain, hold, use and communicate confidential information which is material to the safety and welfare of the student and others. The parents’ consent to the school communicating and sharing any and all information, including confidential information, which may be relevant for the admissions process, with any other school which the student has attended, currently attends or which a student is applying to attend about any matter concerning the student or about payment of fees. This confidentiality obligation shall not apply to any information which becomes generally known to the public, or if asked to disclose it by any applicable legal requirement.

8.4 Photographs, videos and images: Parents and students agree to the school using images the student that may be taken by the school from time to time. Photographs and filming that include a student image may be used in the school’s displays, presentations, publications or related materials, in any format (print, electronic, web, social media or other media), for the purposes of documentation or marketing the school and school events and activities only. Any other third-party usage is not permitted without the school’s and parent’s and student’s consent.

8.5 Parents have to read and agree to the School’s Acceptable Use Policy (AUP) - Chromebooks, Technology and the Internet, which includes subscribing the students to use approved online education resources and digital tools through the creation of student accounts for the core suite of tools as listed in the Acceptable Use of IT Policy, which may be amended from time to time and where otherwise reasonably necessary for the school to provide appropriate services.

8.6 Data Protection – The school will collect and use personal data about you and your child in accordance with the Zambia information and communication Authority Data Protection and cyber Bullying Act (2018). You consent to us using such personal data as set out in the school's Data Protection Policy which is available on the school's website and may be amended from time to time and where otherwise reasonably necessary for the school to provide appropriate services.

These Standard Terms and Conditions and the online application submitted by the aspiring student or parent supersede any other prior agreements, either oral or in writing, between the student/parent and the School.


This Contract and its Terms and Conditions will be posted online and will be updated as and when necessary. All parents and legal guardians who sign these Terms and Conditions are therefore agreeing to the updated policy.


MCHC Subscription Terms and Conditions

Last Updated 1 August 2021

Thank you for choosing MCHC to train you for service and your business.

there's nothing to buy any digital and/or printed magazine subscriptions content from MCHC, or any purchase that will be subject to the terms and conditions below.


1. Multi-User Subscriptions

  1. When you order a multi-user subscription you must provide a contact name, business name, telephone number, postal address and email address together with a credit or debit card, or purchase order details and authorisation to deduct payment or invoice you.  You must sign your contract electronically through Echosign and we will notify you when your contract is available to sign. When we have received your signed contract we will send you written confirmation (your “Order Confirmation”), and a legally binding contract is formed on the date we do so. We will not be responsible if you do not receive the Order Confirmation because you have supplied us with an incorrect email or postal address.

  2. In order to fulfil your order for each user within a multi-user subscription you must provide their name, telephone number and email address for digital subscriptions, and postal addresses for print magazine subscribers.

  3. During your subscription term you may add new users to your multi-user subscription for an additional fee by telephoning corporate customer services on +260215224170.  New users will have access to our content for the remainder of your subscription term.

2. Individual user subscriptions

  1. When you order an individual user subscription you must provide your name, email address, telephone number and postal address, together with credit or debit card details and authorisation to deduct payment.

  2. If you are buying online your credit or debit card will be debited when you click Submit Order.  Although you will see an online confirmation page and receive an email acknowledging that your order has been received and is being processed, the contract between us is not formed at this point.  A legally binding contract is formed on the date we send you an Order Confirmation via email or post.  We will not be responsible if you do not receive the Order Confirmation because you have supplied us with an incorrect email or postal address.

3. Processing Orders

  1. We normally take payment on submission of an order.  But, if we agree to invoice instead, the invoice will become due for payment 30 days from the date on the invoice. If no payment has been made after 30 days, we reserve the right to suspend the subscription service until we are in receipt of cleared funds. You will remain liable for the full amount on the invoice. You acknowledge and accept that we shall be entitled to charge interest on any outstanding balance owed to us accruing on a daily basis from the date that the invoice became due for payment.

  2. We reserve the right not to accept or process your order for any reason. All orders are subject to validation checks and authorisation by your payment card issuer. Where we do not accept or process your order we will notify you in writing and where your credit card or debit card has already been debited, we will refund your payment within 30 days.

  3. We reserve the right not to fulfil, and to cancel, orders if we are unable to obtain payment authorisation from the issuer of your payment card or cheque, or in the event of obvious inaccuracies in prices, or if sanctions are imposed on your country of residence or the country where you access or receive our content.

  4. All payments by Direct Debit are covered by the safeguards assured by the direct debit guarantee.  If there are any changes to the amount, date or frequency of your payment MCHC will notify you at least 10 working days in advance of your account being debited or as otherwise agreed. If you request MCHC to collect a payment, confirmation of the amount and date will be given to you at the time of the request. If an error is made in the payment of your Direct Debit by MCHC or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund you are not entitled to, you must pay it back immediately on request when MCHC notifies you.  You can cancel a Direct Debit at any time by contacting your bank or building society.  Written confirmation may be required. Please also notify MCHC of your cancellation. Except as set out in these terms and conditions, your cancellation shall be without prejudice to your obligation to pay the subscription fee.

4. Marketing

  1. We include all multi-user organisational customers in our customer success programme.  You acknowledge and accept that we have the right to use your company name as part of on-going marketing and public relations for this programme.  These announcements will not be disparaging or otherwise adverse to your business.

5. Renewal

  1. To ensure you or people in your organisation have uninterrupted access to our content, your subscription contract shall automatically renew for 12 months on each anniversary of the Order Confirmation (“Renewal Date”) unless we receive prior notice of cancellation at least 60 days before the next Renewal Date.

  2. Subject to Clause 4.4, we shall be entitled to increase the subscription fee with effect from each renewal date by an amount equal to the greater of 3% or the Retail Prices Index in the preceding 12 month period. We shall give you 90 days prior written notice of any other price increase. Your continued use of the content shall constitute your acceptance of the increased subscription fee. References to the subscription fee shall be deemed to refer to the increased subscription fee Retail Prices Index means (all items, excluding mortgages) as published by the Office for National Statistics from time to time, or failing such publication, that other index as the parties may agree most closely resembles such index.

6. 30 day money back guarantee

  1. We want you to be sure that you have made the right decision to subscribe. You may cancel your contract by contacting us within 30 days of the date of the Order Confirmation.

  2. To cancel a multi-user subscription, call +260 215224170. To cancel an individual user subscription, call +260 974250854. Cancelling your direct debit instruction does not cancel your contract with us.

  3. If you cancel your subscription within the 30 day period we will refund the price of all remaining weeks/unsent issues left in your subscription for which we have received payment.

7. User details

  1. You shall, and shall ensure that your users shall keep secure their password used to access our digital content. You shall immediately notify us of any known or suspected unauthorised access to our digital content of which you are aware, or if any of your users shares their user email address and password with anyone. We reserve the right to suspend access to digital content if we suspect access details have been shared with a third party, pending investigation.

  2. We agree to take appropriate technical and organisational measures against unauthorised or unlawful processing of the personal data of your users and against accidental loss, destruction or damage to such personal data, where personal data has the meaning given to it in the Data Protection Act 2018.

8. Contract term and refund policy

  1. Unless cancelled as set out above, all subscription contracts are for a minimum 12 month period, including subscriptions which begin with introductory rates. Payments by monthly or quarterly instalments do not infer a monthly or quarterly subscription.

  2. Even if you cancel your subscription in accordance with Clause 6.1, we will issue refunds only in accordance with cancellations made under Clause 7. Cancelling your direct debit instruction does not cancel your contract with us.

  3. We may terminate your subscription immediately without a refund if you breach any of these terms and conditions.

9. Delay in delivery and non-delivery

  1. We will not be liable to you for any delay in delivery or non-delivery of your subscription in the following circumstances: (a) where your bank or the issuer of your payment card or cheque refuses to authorise payment to us; or you have not paid by the due date when you have been invoiced; (b) if sanctions are imposed on your country of residence or the country where you access or receive our content; and/or (c) where such delay or non-delivery is due to circumstances beyond our reasonable control (or the reasonable control of our sub-contractors and agents), including but not restricted to, war, electricity power failure, utilities failure, failure of telecommunications links, failure of transport infrastructure, failure of postal services, fire, flood, government act, act of God, legislative constraints, strikes, labour disputes or malicious damage involving employees.

  2. Our liability to you in the event of any printed magazines in your subscription being lost in despatch shall be limited to replacement of the missing issue(s).

10. Subscription offers

  1. From time to time we will run subscription offers. These offers may be available to specific individuals or organisations only and this will be stated on the offer. If responding to an offer, clearly quote the relevant offer code at the time of ordering. We accept no liability and may not accept your order if you do not quote the relevant offer code.

  2. Offers are subject to availability and orders must be placed before the offer closing date.

11. Content

  1. All rights in the digital or printed content are owned by us or our licensors. You may use the content for your own requirements in the course of your business and you may disclose reasonable extracts of the content provided that MCHC is credited in all publications as the source of and owner of the copyright in the content.

  2. We use reasonable endeavours to ensure that all content is accurate and up-to-date at the time of publication, but all warranties, conditions and terms implied by statute or common law are excluded to the fullest extent permitted by law.

12. Limitation of liability

  1. Subject to Clause 14.2 we are not liable, whether in contract, negligence or other tortious action or otherwise arising out of or in connection with these terms and conditions, your subscription and our publication of any digital content or printed magazines: (a) for any loss of profits, loss of data, loss of revenue or loss of goodwill; (b) for any indirect, special, economic and consequential damages, claims, losses, costs or expenses of any kind; or (c) in excess of the total subscription fee payable by you in respect of the 12 months preceding the relevant claim.

  2. Our exclusions of liability shall not apply to (a) any damages arising from death or personal injury caused by our negligence or that of any of our employees or agents; (b) fraud or fraudulent misrepresentation; and (c) any other liability which cannot be limited or excluded by applicable law.

13. General

  1. We reserve the right to change these terms and conditions at any time by posting changes on the brand’s website or in the printed magazine. It is your responsibility to refer to these terms and conditions when accessing content. For current subscribers, each change shall be effective on the start of the next Renewal Date and provided the change took place at least 90 days before the next Renewal Date.

  2. These terms and conditions (together with any documents referred to herein or required to be entered into pursuant to these terms and conditions) contain the entire agreement and understanding between us and supersede all prior agreements, understandings or arrangements (both oral and written) relating to the subject matter of these terms and conditions and any such document.

  3. You accept that communication with us may be electronic. We may contact you by e-mail or provide you with information by posting notices on the brand's website. You agree to this electronic means of communication and you acknowledge that all such communications that we provide to you electronically comply with any legal or contractual requirement that such communication be made in writing.

  4. You acknowledge that in placing an order you have not relied on, and shall have no remedy in respect of, any statement, representation, warranty, understanding, promise or assurance (whether negligently or innocently made) of any person other than as expressly set out in these terms and conditions.

  5. You may not assign, sub-license, sub-contract or otherwise transfer to any third party (including any group company) your rights and/or obligations under these terms. We may assign, sub-license, sub-contract or transfer our rights to any third party at any time.

14. Governing law and jurisdiction

  1. These terms and conditions are governed by, and shall be interpreted in accordance with, the laws of Zambia and the parties agree to submit to the exclusive jurisdiction of the Zambian supreme Courts.

15. Privacy policy

  1. We use any personal and transactional information (e.g. name, address, e-mail address, telephone number, debit or credit card details) you supply to us in order to fulfil your subscription, and to contact you to keep you up to date with important information about your subscription.


    • If you have any questions related to a multi-user subscription, call +260215224170.

    • If you have any questions related to an individual user subscription, call +260960696968

bottom of page