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INFORMATION COMMUNICATION TECHNOLOGY DIPLOMA

THIS PROGRAM PROVIDES THE KNOWLEDGE AND UNDERSTANDING OF COMPUTERS AND IT SYSTEMS WHICH CURRENT AND POTENTIAL MANAGERS NEED TO KNOW IN ORDER TO GUIDE AND MANAGE A BUSINESS SECTION OR DEPARTMENT EFFECTIVELY, TO GUIDE AND GIVE CONFIDENCE TO COLLEAGUES, AND TO DEAL WITH EXTERNAL COMPUTER AND IT ORGANISATIONS.

ICT
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Information and communications technology (ICT) is an extensional term for

information technology (IT) that stresses the role of unified communications and the

integration of telecommunications (telephone lines and wireless signals) and

computers, as well as necessary enterprise software, middleware, storage.

 

This Program explains the capabilities, benefits and workings of computer and IT

systems, and about technology, hardware, software, data security, backups and

communications - everything which needs to be known by modern managers,

administrators, supervisors and business people, and those involved with IT. 

It explains the role and use of computer systems in planning, forecasting, analysis

and making effective business decisions.  The Program deals with designing,

selecting, implementing and running computer systems to meet organisational needs,

and how to ‘project manage’ the introduction and care of computer system, whether

small or large.  It covers what administrators/supervisors and IT managers need to know to control staff, manage IT, and make the best use of computer systems, how to manage data security and how to ensure system safety, and to avoid losses of data - vital information needed in the current business world.

Information and Communication Technology or “ICT,” includes products that store, process, transmit, convert, duplicate, or receive electronic information. ... Electronic textbooks, instructional software, email, chat, and distance learning programs are also examples of ICT.

 

Each of the different ICTs—print, audio/video cassettes, radio and TV broadcasts, computers or the Internet—may be used for presentation and demonstration, the most basic of the five levels. Except for video technologies, drill and practice may likewise be performed using the whole range of technologies.

Summary of Major Topics Covered in this Diploma Program include:

  • Computers and technology in business; their roles as aids to management and administration and as a decision-making tool.

  • The functions and duties of management, the technical and human aspects.

  • Human factors in IT and management.

  • Computer technology development and characteristics of computers; mass technology.

  • Advantages and limitations of computers and IT.

  • Digital information, computer hardware, the CPU, interfacing, memory, bootstrapping, storage.

  • Input and output devices.

  • Understanding the technology, how it works.

  • Operating systems, programming tools, computer languages, codes, applications. 

  • Information flows, security, location.

  • Understanding digital information, data orthogonality, programming.

  • Hardware systems, software operations.

  • Management information systems, using software: forecasts, modelling, graphs, competitor and market analysis.

  • Understanding and using business intelligence.

  • Computers and communications, communication devices, protocols, networks.

  • The internet - its uses and how it works, IPs, URLs.

  • Practical uses of computer systems: accounting and financial systems, in property, hotels, insurance, retail, production, sales and other businesses and administrative uses.

  • Digital and print media technologies.

  • Traditional word processing and desk-top publishing; publishing software, digital media.

  • Websites and website design and production.

  • Objectives of computerisation.

  • Defining, choosing and implementing a computer system; requirements and specifications.

  • Delivering and testing a new computer system.

  • Project management approaches to computer and IT systems, from concept to operation.

  • IT quality assurance.

  • The efficient running and maintenance of an IT system.

  • Ensuring business continuity, planning for problems and failures.

  • Back-up systems, disaster recovery, dealing with a cyber-attack, physical security.

  • Setting and managing passwords and data access systems.

(A more detailed outline of contents is available on request)

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DURATION & ASSESSMENTS The Study Period is one year (12 months) but this is flexible; the Diploma can be completed in a shorter period, or you can take longer if necessary. An international accredited qualification for professional development and career success showing you have substantial skills, competence and knowledge.

 

SUCCESS STORIES

“Great thanks to my super college MCH that helped my own business grow. I look forward to gaining more knowledge so that my business will prosper and create more jobs so I can employ more people as employment opportunities are low in Malawi.” Paulo musuka wrote from Malawi

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